How I Built an AI Customer Support Agent with n8n, WhatsApp API, and Supabase
A comprehensive look at building Hukum AI: ingesting multi-channel chat webhooks, parsing unstructured PDF knowledge bases, managing tenant conversation history in Supabase, and designing human operator fallback.
- Webhook ingestion buffer design for high-traffic WhatsApp bursts.
- Prompt matrix construction preventing hallucination on pricing queries.
- Automated fallback routing transferring conversations to live human operators.