Hukum AI (hukum.tech)
Multi-tenant self-service SaaS AI Chatbot platform automating routine customer support inquiries across website widgets and WhatsApp Business API.
- Architected backend Flask REST API and Supabase (PostgreSQL) schema with Row-Level Security (RLS) policies.
- Built dynamic prompt engineering dashboard allowing non-technical business owners to configure tone, FAQs, and rules.
- Integrated WhatsApp Cloud API webhooks with zero-downtime message dispatch and human operator fallback handoff.